Ecobank Partners With Carrefour Uganda On Smart Point-Of-Sale Terminals and Easter Bonanza

Helen Luyima (C), Ecobank’s head of Corporate and Investment Banking swiping a credit card to launch purchases by their clients after the launch of thee promotion

 

HABARI DAILY I Kampala, Uganda I    Ecobank customers that transact at Carrefour are set to enjoy a shopping experience of their lives with secure payments and exciting rewards.

This followed the sealing of a partnership between the two organisations to transform the retail shopping experience by providing seamless and secure payment options at all Carrefour stores across the country.

The partnership features the rollout of Ecobank’s Smart Point-of-Sale (POS) terminals, enabling customers to pay conveniently using contactless debit, prepaid, and credit cards, as well as mobile money platforms like MTN MoMo and Airtel Money.

The terminals also support major global networks including Visa, MasterCard, and Interswitch, along with Apple and Samsung Pay for added ease.

As part of this exciting collaboration, Ecobank and Carrefour have launched a “Swipe and Win” Easter campaign aimed at rewarding customers who make purchases using Ecobank POS terminals during the Easter season.

Shoppers stand a chance to win a variety of exciting prizes by simply swiping their cards or making digital payments at any of the following Carrefour locations: Oasis Mall, Lugogo Mall, Metroplex Mall, Victoria Mall, and Acacia Mall.

 

L-R: Emmanuel Kikoni, Ecobank’s Head of Cash Management, Amine Sridi, Carrefour’s head of Mechandise, Helen Luyima, Ecobank’s head of Corporate and Investment Banking and Ecobank’s Timothy Kiyimba during a press conference  following the launch of the partnership held at Carrefour’s outlet at Oasis Mall last week

 

Among the prizes to be won, five lucky customers each week will be selected to participate in a trolley dash worth Shs500,000, where they get the chance to grab as many items as possible within a limited time.

In total, 20 winners will enjoy this exhilarating experience, amounting to Shs10,000,000 in rewards. Winners will be celebrated during Carrefour’s exciting “Magic Hour” activations each week bringing joy and energy to the shopping floors.

This initiative not only promotes cashless transactions but also adds extra joy to the Easter shopping experience.

Grace Muliisa, the Ecobank Uganda Managing Director emphasised the bank’s dedication to digital innovation.

“We’re thrilled to launch the ‘Swipe and Win’ Easter campaign in partnership with Carrefour as we continue to drive digital payment adoption. This collaboration reflects our ongoing commitment to delivering secure, convenient, and rewarding experiences for our customers.”

Emmanuel Kikoni, Head of Cash Management at Ecobank, added that the POS terminals guarantee instant processing and generate receipts for both customers and the store, streamlining payment verification and reconciliation.

Christophe Orcet, the Regional Director for East Africa at Carrefour, commented on the collaboration:

“This partnership strengthens our commitment to delivering efficient, secure payment solutions while providing customers with the added benefit of exciting Easter rewards,” he said.

He added that the collaboration reflects their ongoing drive to enhance the shopping experience by creating lasting memories through innovation and strategic collaboration.

“With this partnership and the festive campaign, Ecobank Uganda and Carrefour Uganda reaffirm our commitment to enhancing customer experience through innovation, efficiency, and value-added services,” said Sarah Komugisha, Ecobank Uganda’s Brand and Communications Manager.

 

Helen Luyima (C), Ecobank’s head of Corporate and Investment Banking gesturing after the launch of the partnership with Carrefour

 

Ecobank began its operations in Uganda in 2019 and has 10branches located in Kampala, Entebbe, Mbarara and Jinja and two service centers in Kireka and Nakasero.

As part of its digital strategy, the Bank has 14 ATMs across the country with 14 Xpress Point (agency banking points) serving customers through its Consumer, Commercial and banking, SME and treasury business divisions.

Majid Al Futtaim Group has owned the exclusive rights to operate Carrefour in 14 markets across the Middle East, Africa and Asia, under Majid Al Futtaim’s distinct logo and name, since 1995.

To meet the growing needs of its diverse customer base and communities, Carrefour offers omnichannel customer experiences tailored to the needs of the modern consumer.

Through its innovative physical and digital customer services, Carrefour provides access to an unrivalled choice of quality products, at unbeatable value for the 770,000 customers it serves daily.

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